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Fintech
A lease-end-vehicle-inspection-app
With user-centered approach, the goals was to create an intuitive interface for effortless vehicle inspections at car dealerships
Challenge
The app had a cluttered interface, making it difficult for users to navigate and find essential features. Users were facing issues with the onboarding process, which was affecting new user adoption rates. The app lacked personalization and customization options, making it less engaging and user-friendly.
Results
The redesigned Smart Inspect app boasts a clean, clutter-free interface, simplifying navigation and access to essential features. The enhanced onboarding process has driven a 35% increase in new user adoption rates. Additionally, the introduction of personalization and customization options has significantly boosted user engagement, resulting in a 25% increase in user retention rates
35%
25%
84%
